Getting Started

Our helpful staff are there to help you every step of the way, with dedicated personal one-on-one care.

First visit, what to expect…

  • Please wear appropriate clothing to expose the injured area of your body
  • Please bring any documentation regarding your injury or surgery: i.e. test results, referrals, specific post-op orders
  • We will need a copy of your insurance card as well.

 

Your initial assessment will be with a registered physiotherapist and take approximately 1 hour and include a treatment.

Your physiotherapist will discuss your symptoms and record your full health history.

Observation of your posture, gait and movement and measurements of your movement and strength will be taken.

In addition, a thorough assessment of your joints and soft tissue will occur.

Treatment

Part of your assessment will be used for treatment. This may involve education, manual techniques, therapeutic modalities, exercise instruction and other joint and soft tissue work.

Subsequent treatment sessions will last approximately 30-60 min depending on what is needed.

Frequently Asked Questions

What is Physiotherapy?

Physiotherapy is a regulated healthcare profession. Physiotherapists are university trained individuals who have the skills and knowledge to rehabilitate you and optimize your mobility, function and overall health and wellness. We also provide education and maintenance programs to prevent re-occurrence, re-injury and functional decline.

Do I need a referral to see a Physiotherapist?

Legislation has been put into place that eliminates the need for a patient to obtain a physician’s referral for physiotherapy. You can call us directly to book an assessment. However, some extended health care providers may require a physician referral in order to reimburse you for physiotherapy service. Please call your benefit provider to confirm prior to booking your assessment.

How long do the sessions last and will I only see a Physiotherapist?

The initial visit will be approximately 60-90 minutes where we will collect relevant information about yourself and your problem and the Physiotherapist will complete a detailed assessment and treatment plan with goals.

Your follow-up visits may include one-on-one with the Physiotherapist and, with your consent, may also include treatment with a Kinesiologist for modalities and rehabilitative exercises. The follow-up sessions can range from 30-60 minutes, depending on the treatment.

How do I pay for Physiotherapy services?

We can bill directly to most extended health care plans. We also accept Visa, Mastercard, debit and cash payment. It is the responsibility of the patient to know their benefit limit per year for any specific service.

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